SBI banks is one of the famous nationalized banks in India. But its procedure to deal in with its customers is not the best. I have an a/c in SBI branch and I face the problem every time I go to the bank. Most of the clerks and authorities are non co-operating and they often help the customer properly to any bank related matters. The ATM found dead or non-functional several times. Not only that, if I ask any officials about help me in something bank related, they just keep pointing me here and there, sending me to other officials.I am not saying that the authorities are not good in their work, I am saying that they are too lazy to do something immediately.