Hi.everyone here I am going to share with u my bad experience as a sbi customer.I am from a small village and the only banking service in our locality is state bank of india.But the codition of the bank is horrible.Often the funds are limited and due to this problem the farmers in our area have to suffer a lot.Apart from this the customer relationship of the bank officers are horrible with the people.There language is very rough and they dissatisfy the customers by there rude behaviour.The bank provided very low grade service and they always claim the problem is due to higher authority.I had applied for a debit card 8 months ago but till now I havent recieved it.The people who had opened jan-dhan khata have not recieved there documents and other things like pass book and debit cards.Even if there is a long queue in the bank the bank employees sit idle claiming there is a link failure.When people visit the bank for passbook updation they deny to do it giving a reason the scanner is out of order.They never accept that it is there duty to maintain everything in proper condition or get it done by complaining to the higher level.They are never serious and faithful to there duty.I dont know what is the condition of other sbi branches but the whole loophole is about sbi sameli branch district katihar bihar.I am not claiming that sbi as whole bad but I am discussing about this particular branch.I hope who ever reads my review and has a bad experience about state bank of india anywhere will like this.By doing this I can know the condition of other branches.