I am using State Bank Of India’s service from few months ago . I have two type of experience with SBI service .
Good Experience-
1) State Bank Of India is best bank in India . I also get it is under top 100 in the world .
2) It is under government of India . It is fully trusted.
3) Their branches are available all over India . They have also many ATM counters at all places .
4) Internet Banking service is very easy to use . I can check all transaction in details .
5) Their all type of are very friendly .
Bad Experience-
1) I have a savings account in my local branch Mahisgote Branch . To open my account I submitted fully fill up account opening from attached with my KYC documents . After that I need wait 1 months to open my account . This is too much time . They loss my time .
2) Maximum time staff are unable to update passbook . They say link not available .
3) Their service manager Monoj Kumar behave roughly . He also provide me many wrong information .
4) This branch’s other staffs are too slow . When I go this branch I need to wait too many time to complete my work . Evenly some time I need to wait 2 hours, to know about any enquiry or cash deposit .
5) Mobile SMS facility are active for my account . But, SMS not received for credit transaction . For this issue I went on bank, but they said they are unable to solve this problem .
6) My one relative also open a account in this branch . But, after few days when she check CIF details, it is show her CIF automatically, wrongly transferred in a other branch . As a result she is unable to got any service like ATM card, net banking, Green Card . So, as per branch request she submitted a letter to transfer her CIF in Home Branch . But, more than 1 month gone, till now it is not transferred .
Final Statement- SBI service is very friendly, but some branches working too much badly . Their staffs are too bad . As per my many bad experience with SBI, I can not suggest to open account in any branches of SBI . I can suggest that, if possible before opening any account in SBI, know about branches activities from old customers . If activities are well, can open account .