Although it is the biggest bank of India and government too. But the services of this bank are worst. I have account in hoshiarpur branch . They have very rush in there and never tried to resolve that. Many of times their fax machines and internet facilities not working. If you want to deposit any cash then you have to wait many of hours. And net banking website is many of time is under maintenance. If you post your query or contact to them they didnt respond on the time. If you want to do anything related to bank then it Gonna take time.
I have frustrated with their customer services.