I get to know that sbi is listed in top 100 bank in world. But reality is exactly opposite. Sbi give so many facilities but the main problem is the bank employee they dont know how to talk . Always ready with excuses so that they dont have to work.
My personal experience with sbi delhi cantt. Branch I try to update my passbook there is machine for updating passbook but its not working as usal . After that I tried for passbook update by waiting in long q when my no. Came machine stop working this happen to me many time bank employee saying machine is not working or server is done is the most common excuse.