Okay its been days and then months of waiting patiently for a reply and also lack of time to do this, but if it comes to this so be it!
To All my friends who love online shopping as much as I do, Im warning, DONOT EVER EVER EVER SHOP FROM streetstylestore.com
In a day and age where sites do a 24 hour delivery of products and promptly pickup return orders, reimburse/return money to your bank accounts, Im being put through nothing less than a torture to get my shoes returned to Street Style Store and get a refund.
The shoes for which Id placed an order in April(4 MONTHS AGO) didnt turn out one bit like in the pictures on the site.I asked for an exchange for a pair of black loafers and specifically sent a long mail about my foot size and asked them to ensure they send the right size so I donot have to go through their painful exchange procedure.
So, I place an order for the loafers around May, they get delivered some 15 days later or maybe a month and THEY DONOT FIT ME.
Fair enough! I ask them for a refund saying Theres nothing else I like on the site and Id like the item to be collected and my money refunded, because I donot have the patience of ordering something else and not liking it!
It is exactly 3 months since that mail and there is NO REPLY from them on this. Not just that, there have been patient reminders on mail and n number of phone calls to what shouldnt be called a HELPLINE! It doesnt even F*ing connect! I think its a fake number
Anyway after several polite mails and few warning mails of taking an action and Still no reply from them its come to THIS!
Waiting for 3 months to get a damn pair of shoe exchanged, is beyond a persons tolerance level. Online sites CANNOT take their customers for granted like this in times where there are 100 other sites that give prompt services.
Its not about my 1000 bucks or those goddam shoes they sent me in the name of loafers(which btw arent even worth 400) ITS ABOUT PUTTING SOMEONE THROUGH THIS!
Online shopping is supposed to be for convenience and what once in a while is a stress burster for us. It cannot become another added stress to our lives! Totally defeats the purpose!
PLEASE SHARE THIS GUYS and save yourselves and your people from going through the nightmare of shopping with these jerks! Thankyou streetstylestore.com for this nightmare of an experience.! Please use my 1000 bucks and get yourselves a real HELPLINE number, maybe?