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Sulekha

pritesh @pritesh27

Feb 05, 2013 08:11 PM, 3216 Views

Reality of Sulekha.com

Since I’ve emailed you for more than 10 times, I’m literally Frustrated while writing u this email for 1 more time..

Frustrated just bcoz I can do other things also to get my refund for recharge not done, but i’m trying to be Sober upon u..

1) My mobile no. 9405437323 recharged on 17 jan 2013 at around 6.30 pm i.e in evening.. Money debited bt recharge not done.. For the 10th time when I call on 4 Feb 2013 there was an Immensely Talented CC (Named VASU) told me that "Sir, We are Sorry for the inconvenience but we are unable to check ur email status at our end, Just give Time till 2mrw morning up to 1 pm, I will solve ur problem by myself and will CALL u on your mobile. "

I think d reason behind I didnt got any call/email is ur computers hanged for more than 24 hrs or that Vasu Person must lost his watch or he must gone Underground (cant called dead bcoz it needs 7 yrs unnoticed)..

Now this is not the end........

2) Today I recharge on my mobile 9423471114 BSNL at 6.50 pm with rs 109, this recharge also failed...

I think Sulekha/u should directly ask for Charity rather than advertising itself as Best Recharge service at one stop...HeHe..

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Brand Response

Sulekha

Mar 10, 2017 06:46 PM

Hi Pritesh,We are back on the platform after a brief hiatus. We apologise for the inconvenience caused. If your issue is still unresolved, you can share any of the following:Order Form number (or) Mobile Number (used for campaign registration) (or) Customer ID (or) Campaign ID (any of these) along with your business nameTo share these details, you can call us at our toll-free number 1800 420 1212 or 1800 3000 1212 or mail us at cs_yp@sulekha.net or Whatsapp us at +91 9176673668.We’ll reach out to you within 48 hours after you share the details as mentioned above.Regards,Team Sulekha