We get most of our hot water from solar, as we were baking in the mid day sun during install.The package arrived with all parts included exactly as listed. Had a friend plumber help out on the install, we used his tools, and after 2 days of hard work we were done. Very happy with the purchase and would recommend doing business with Sunbelt Solar. They answered at least 3 phone calls from us asking questions about how and what to install and where the best location for the panel would be.
The process took all told 3 days and the shipment arrived in about 5 days.