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Surat Diamond

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2.2

Summary

Surat Diamond
Umar @umar_sharief
May 19, 2011 07:09 AM, 4538 Views
Product not delivered

Never Repeat the mistake I have done. Fraud Company. Go through the below mail. you will understand my suffering.


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*From:** Umar Sharief [mailto:Email Address]


*Sent:** 18 May 2011 15:14


*To:** Umar Sharief; Umar Sharief; cs@suratdiamond.com; sdjoffers@gmail.com


*Subject:** RE: Reg: order placed on 31st March


To the deaf ears out there … if anyone is listening to my plea ….


Please so the needful.


Blue dart never takes more than 3 days to deliver to any part of India. It’s already 8 days since that update. Please tell me the consignment number so that I can track the status.


*From:** Umar Sharief


*Sent:** Tuesday, May 17, 2011 11:21 AM


*To:** Umar Sharief; Umar Sharief; cs@suratdiamond.com; sdjoffers@gmail.com


*Subject:** RE: Reg: order placed on 31st March


Please tell me the consignment number


*From:** Umar Sharief


*Sent:** Monday, May 16, 2011 10:14 AM


*To:**’Umar Sharief’; cs@suratdiamond.com; sdjoffers@gmail.com


*Subject:** RE: Reg: order placed on 31st March


Please tell me the consignment number


*From:** Umar Sharief [mailto:remo.umar@gmail.com]


*Sent:** Sunday, May 15, 2011 9:38 AM


*To:** cs@suratdiamond.com; sdjoffers@gmail.com


*Cc:** Umar Sharief


*Subject:** RE: Reg: order placed on 31st March


Don’t you understand what is being asked for?


I am asking **THE CONSIGNMENT NUMBER**. I want to check if it is really dispatched or you are giving stupid replies just like always.


Tell me the consignment number I shall check with the blue dart on the status of the courier


If you don’t know what **THE CONSIGNMENT NUMBER **means, let me explain you. It is a number that is printed on the bill which you have been given when couriered the item. It is used to track the status of the item.


*From:** sdjoffers@gmail.com [mailto:sdjoffers@gmail.com] **On Behalf Of **cs@suratdiamond.com


*Sent:** 14 May 2011 10:25


*To:** Umar Sharief


*Subject:** Re: Reg: order placed on 31st March



Hi.



Order dispatched thru Blue Dart courier you will received it very soon.


Regards


kavita


On Sat, May 14, 2011 at 7:39 AM, Umar Sharief  wrote:


Status?



Don’t get me irritated. Have done online transaction may a times, never had this kind of experience.



*From:** Umar Sharief [mailto:Email Address]


*Sent:** 12 May 2011 10:13


*To:** cs@suratdiamond.com; sdjoffers@gmail.com


*Cc:** remo.umar@gmail.com


*Subject:** RE: Reg: order placed on 31st March



Please tell me the consignment number




*From:** Umar Sharief


*Sent:** Tuesday, May 10, 2011 5:04 PM


*To:**’cs@suratdiamond.com’;’sdjoffers@gmail.com’


*Subject:** RE: Reg: order placed on 31st March



Now a new courier came into picture. Please tell me the consignment number and also please tell me the latest date by which I can expect the piece in my hand.



And also I demand an explanation for the wrong information provided by your customtakeouter care executives over the phone.



*From:** sdjoffers@gmail.com [mailto:sdjoffers@gmail.com] **On Behalf Of **cs@suratdiamond.com


*Sent:** Tuesday, May 10, 2011 4:59 PM


*To:** Umar Sharief


*Subject:** Re: Reg: order placed on 31st March



Hi.



Order dispatched thru Blue Dart courier you will received it very soon.


Regards


kavita


On Tue, May 10, 2011 at 1:44 PM, Umar Sharief wrote:


SD/3/2011/4074



*From:** sdjoffers@gmail.com [mailto:sdjoffers@gmail.com] **On Behalf Of **cs@suratdiamond.com


*Sent:** Monday, May 09, 2011 6:02 PM


*To:** Umar Sharief


*Subject:** Re: Reg: order placed on 31st March



Hi,


Kindly mail us your order number we will update you the status.


Regards


kavita


On Mon, May 9, 2011 at 11:57 AM, Umar Sharief wrote:


Hi,



I have been trying to get the status of the order placed on 31st March from the customtakeouter care many a times. I get a new response every time I call them.



I first called them on 16th April, I was told that the manufacturing would take some more days and it shall be delivered on 21st of April.


I kept on calling frequently since then, the customtakeouter care takes down my number and promises to call back once the status is enquired but never calls back.



I was once told that the shipment have been made through Registered post and on requesting the acknowledgment number, I was not given any number stating that he doesn’t have any. I have been going around the post office to know if any such shipment was made, all in vain.



I then called today, I have been told a new story that it has been shipped by courier(Service:Expressit) bearing the consignment number **e267447482. **Upon enquiring at their website, I have found that** **there is no order with such a number.



Please let me know the latest and **final** date by when I can expect the set in my hands, or else let me know the process to get refund.



Regards,


Umar Sharief


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