I purchased Access125 from Suzuki dealers "DR. Rajkumar road Suzuki" Rajajinagar, Bangalore on Feb 2010 after waiting 2 months of full payment made. I get all the Services (free and paid ) in the same center,
In all the service time I told them to tune the mileage, but till now I am not at all get the mileage above 36 km/l. When argued with the manager of service center they told me to leave the vehicle for 2 days for checkup. Finally they recorded as mileage as 46 km/l in the job book. When drive on the road it is only 37 km/l only. After few months it comes to 28 to 30 km/l.
On 4th Oct 2012 once again I argue with the service center manager as please give all the service details those your people done during these services done for my vehicle so I have to mail to Suzuki Co. fro wrest mileage. They told me that not able to give the details and once again told me to leave the vehicle for checkup which is serviced on 6th August 2012.
Then what did they done on that service time even I told to tune the mileage. "They done that , they tune the mileage from 35 km/l to 28 to 30 km/l". What a great job. Today I leave the vehicle into service center as per their advice, at the time the technician asked me that what is the mileage now , I told them 28 to 30 km/l. and asked him what is the maximum mileage this vehicle can give, I was surprised that he told me that vehicle can give only 35 km/l on road against the available details in the Suzuki Co. website says 52 km/l.
Please guide me what to do for solving this low mileage problem. Can I go for Consumer Court. Any legal expert if read this message please guide me. When you apply sudden break even at very low speed, the back wheel is skidded like ride on oil surface. Against all spite of this problem vehicle is very good comfort and road grip.