Beware before taking your luxury expensive watch to Swatch India at Rectangle 1, Saket DELHI
I have been Visiting them since they were in Connaught Place opposite park hotel, they had always been with above mentioned qualities.
I do not have anything personal against them, though they were never able to dupe me but they always have the same tactics, whenever you take your expensive luxury watch to them, they will suggest you that the estimate would be provided by the technician, even if it is a simple battery replacement, They will ensure that the estimate is not less than 35, 000 to 40, 000 INR, they will tell you that all the technical parts with difficult names like printed circuit board PCB is faulty, the movement is faulty,
How about having a personal experience, take your expensive luxury watch be it Longines, RADO or any other luxury expensive watch which is working fine, I emphasise working absolutely fine, which has stopped working for only a battery replace, they will make sure that with a lot of tantrums and 101 justifications and they are going to convince you that your luxury watch has multiple expensive parts failure now the estimate is a huge amount, wherein you are in so much pressure that your expensive luxury piece of love which you have bought with your hard earned money is searching for a grave, most of the times you end up paying for restoring your watch since you trust that you are with the best of people, now this is the mistake, INSIST THEM TO REPLACE ONLY BATTERY, bingo your watch is working fine.moral of the story the gadget had nothing wrong with it, it is just that they know that you are a person with extra disposable income to afford a luxury watch and they want that extra money which is lying in your pocket for their overheads, now it does not matter if it is a legitimate way or illegitimate, but they will ensure if you have entered their service centre you need to pay one way or the other.
Now it is time for self introspection, is this the correct way or there are terms ment for such things like Cheats, Crooks, Fraud, manipulators, the list is endless.
My reason of submitting the review is only that unless we are aware of the tactics, we can not stop it and this is not acceptable, we have not bought your expensive watches to get cheated by your service centres and we are not fools, if we have the capacity to earn such big fortunes, you crooks cannot cheat us,
Unless we are aware, we can not stop this.even if my review saves small part of the total faternity, I am satisfied at my end that I have done my due and have spread the message, which is for sure going to make a difference, as I am sure these people are going to keep on doing this with every customer and one day they are going to pay for it through their nose.please keep sharing your experiences and reviews.
Rajesh Kumar