When I ordered my first food online on swiggy and they me a 100rs coupon for free.
I happy very happy with service and support that they provide while getting the order. the delivery called me for confirmation of order and asking me that whether I want extra spoons and boxes. which I felt very happy for that.
the app provides easy navigation for you see, were the delivery boy is currently and how much time it takes for the delivery of the item. I got food items before 15 minutes from expected time and loved that.
one day I got the wrong item on swiggy order and I called support team, even I am speaking rudely also they were polite to me. and for the wrong item, they have given me a full refund and free food. and got my money in one day.