Today I ordered some snacks from Amma’s pasteries, Vadavalli through Swiggy by 03.40pm.
After ~10mins, I got notified that the order is picked up by the Swiggy Delivery Partner named Staniley Premkumar (804581xxxx).
But there were no updates on the tracker (Swiggy app) from the Delivery partner.
After waiting for ~45mins, I called him several times but calls were not answered.
Later got the message that the Order is delivered by 4.46pm
So I used the option “Order not delivered” and then called to the Customer care.
Then I explained the problem and the refund was initiated.
This is inform that even Delivery partners cheat and mark the order as delivered without delivering.
Request all to be cautious with the Supplier (Amma’s pasteries), Delivery Partners (Swiggy), Delivery boy (Staniley Premkumar). Especially Staniley Premkumar.