Dear Friends this company is the one which works on fooling customer and making money in on other and if customer really faces an isssue they are not bothered to hwar him they have their set of predecided statements and in some cases they try to settle issue by giving partial payment like if your totall bill order was 118 then they will say sir are very sorry for trouble you face and for time being we would like to offer you Rs 28 back coupon .Sir will you like to take it or will like to our executive . Sometimes customer who is already fed up try to manage as he knows they wnt return he just let the issue go . But I had so many worst experience with the. and chat chatting which shows they even dont read what you are texting .