This thread is write about the worst customer experience and the embarrassment caused by this APP. I ordered food at 8.30 for me and my guest, as the food was still showing in transit and it was 11.15 night I seeked help from support and the solution that they gave is cancel the order. There was no attempt to make alternate arrangement even though the restaurant was still open. This was so embarrassing for me in front of my guest. We have to spend night virtually hungry. Swiggy is epitome of dishonesty, unprofessionalism, bad support, lack of empathy. It is a case study of how an organisation shouldn’t be.