Swiggy app is a mobile app used to order food from restaurants which are within the radius of permissible kilometres.I am referring the same for the Mumbai location.The process1) Select restaurant from where you wish to order2) Swiggy will tell you whether they can deliver or not and at times levy a distance fee or INR 50 ( subjectively) 3) Check the restaurant menu card add items from the menu card and apply coupon if you have one ( generally for first time users) . Swiggy isnt generous ; ) 4) Proceed for payment either Wallet or netbanking or credit card ( check for autosave and remove the tick for safety purposes) 5) Select the address you have declared at the start. They have categories like Other, Home and Work6) The person who is going to get your food arrives at the location and you are notified on the app about this.7) Food gets delivered at the stipulated time and is hot for hyperbole ( piping hot) 8) If there is an issue with the food , Swiggy has a live chat and you can notify them about the issue.They swing into action fast and resolve the issue.Courteous people and even the delivery people are also well behaved.Your location should be on at all times.You get to track the entire process of pickup to delivery like you do for OLA vide a mapRefunds are not so easily had like Zomato.Swiggy refunds are called Swiggy moneyHighly recommended!