I have been using swiggy for last 6 months. From last 3 months the service is worst, my last 10 orders delivered atleast 30 minutes late. And when I contacted Customer Care the response is always very late and they always say " We will try to deliver it quickly" but the same delay is repeating again and again.
And recently I found match sticks in food and when I have complained the same the just took it normal and said we will inform restaurant.
They dont have required number for deliver boys is hyderbad so all orders are getting delivered late
They not even verifying the restaurant back ground before adding the website, so all poor quality ones are getting listed in website
They dont have customer care people to handle calls and chat so your request will be in queues fort hours
Stop using this poor quality service and Save your money and health