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Symphony DiET 22T

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Symphony DiET 22T
Hate Symphony@Hate_Symphony
May 16, 2012 09:59 PM, 29504 Views
Extremely poor customer support service of Symphon

Pls think twice before buying any product from Symphony. I bought 22e Diet cooler and the pump stopped working in a week. So I tried to call their customer support number. To my surprise I found there is absolutely no option to speak to any person. It asks you to record your complain and no one gets back to you even after 2-3 weeks. Finally the shop owner from where I purchased it, he used his contacts with the company and helped me in getting the problem fixed.

(0)
Dear Customer,We regret for the inconvenience caused to you.You are kindly requested to provide us the service request number & contact number.If you have not registered your service request with us, please use either of the following ways to register your request. This will enable us to serve you better.You can register your service request on 07930130111 or www.symphonylimited.com/service or SMS on to 9510070111.We will take all necessary steps to resolve your service request at the earliest.Assuring you our best attention always.Symphony Customer Carewww.symphonylimited.comSymphony Air cooler carries 1 year warranty as per Owner’s Manual. To avail under warranty services give a photocopy of the valid purchase bill to service engineer.
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