I had just brought the Symphony winter cooler. I am using it and feeling great around in my home. Support and service is not very good it is an average rating. Some time technical support service nerver pick the phone calls. But good product for burning summer. Cooler make cooling very easy and chilling. Sound produced by cooler very lite and fast air throw capability. Symphony is trusted and durable company. Great product for summer days. If we satisfy with the cooling capability then it is realy value for money.