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Tashan IPTV

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4.6

Summary

Tashan IPTV
Ravi Desai@chandvin
Aug 19, 2024 02:17 AM, 651 Views

TashanIPTV Cares

TashanIPTV is working closely with MouthShut.com to enhance customer satisfaction.

Really disappointed with the service and support

I have been very disappointed with the service as of late. Facing lots of issues with the box. Have had number of calls with the technical support team, repeated the same steps almost every single time without resolution. No one seems to find the root cause at all. Keep blaming the TV settings or the box itself. I have a 5 year subscription, but just found that have only one year warranty of the hardware/box - recommendation has been made to purchase a new box - as the box might be bad - overall very very disapointed with TashavTV - In addition to having to pay another$125, the other problem is that they really do not if that will fix the problem. I have recommended several customers that were looking for IPTV - but will not be doing it going forward, please look for other IPTV providers -

Issue Resolved
(0)
We’re truly sorry to hear about your experience and understand your frustration. This is not the service standard we strive for at TashavTV.We regret the inconvenience caused by repeated troubleshooting and the uncertainty around the hardware issue. While our one-year hardware warranty is standard, we understand your concerns and agree that paying more without a clear resolution is not ideal.We appreciate your past referrals and would like the opportunity to make things right. Please contact us, or send us a direct message so a senior team member can assist you personally.Thank you for your feedback — it helps us do better.
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