I am writing this review to warn others about the poor quality of Tashan IPTV. I had been using their service for more then a year, and I was very disappointed with the experience.
The video quality was consistently poor and the audio was often out of sync. I also experienced frequent buffering, which made it difficult to watch anything. Video on demand for tv shows not updating everyday.
The customer service is also very poor. I contacted them several times to report the problems, received different answers all the time. Today My video on demand TV Shows were not updating so I contacted the technical support and was told that it will be fixed in couple of hours. I waited for four hours but never got fixed so I called again the Technical support. Rep asked me to unplug the device and plug it back again which I did . The problem was fixed and all the Tv Shows were updated, When Complained why this is happening all the time, She blamed the box and tried to sell me the new box. I refused and I asked her and the supervisor’s name, she refused to give me the name and hung up. Also my Tv Show updating problem was solved but she reversed it just because I did not buy the new box and ask her to speak with the supervisor. I called again, After 15 minutes wait when she heard my voice she hung up the phone again. I am out of video on demand service for now more then a week.
Overall, I am very disappointed with Tashan IPTV. I would not recommend this service to anyone.