Guys plz don’t ever take the fake unlimited plans of docomo which they claim is unlimited but in reality its not.
I’m a docomo user from last *4yrs recently*y from last 5 0 6 months I was using the so called unlimited plans of docomo, 5 to 6 months back I got a call from doco customer care and they offered me the=**899 unlimited pack, the very same month I got a bill for 1700rs which I got shock and when I inquired they were kind enough(atleast thats what I thought back then) to discount the money back. the next month also I got the same bill but when I inquired they were ready with an answer that time that it was data usage to my shock I was using Nokia x2 basic mobile hell that mobile doesn’t have 3g facility only*, they forced to me pay but after that month I got two months proper bill and one fine day that’s approx 30 - 45 days back again I got a call from customer care for **1299 plan, I was little reluctant to take it as I had a bad exp before, the executive came up with a very attractive detail like all local/national calls and sms to any network, roaming on parent network, and 3g data is unlimited** which convinced me that this time these guys cant make any false billing ==**(atleast thats what I thought back then)* and went for it guys u don’t believe it I got 3900 rs bill for the same month, I got shocked and when I inquired about that they said it was for data usage, roaming and for sms. I really don’t know what to do.
The best part is when I’m talking to the customer care guy he was keep repeating one and only thing like
Me: I want to know y it happen
Customer guy: I cant make adjustment
Me: plz tell me why charged for sms
Customer guy: I cant make adjustment
Me: plz tell me why charged for data
Customer guy: I cant make adjustment
Me: plz tell me why charged for roaming
Customer guy: I cant make adjustment
Me: can you clearly see the billing detail once
Customer guy: I cant make adjustment
Me: can you connect me to the executive who gave this pack
Customer guy: I cant make adjustment
Me: then y are you calling me from the customer care dept
Customer guy: I cant make adjustment
Me: what? and call got disconnected.
==**Now I really don’t know what to do, now I have a bill of 4100 rs, im just one person using the mobile even if I have used prepaid I would have not spent any money at all more than 1000rs**=
plz guys some one help me to reach the right guys to put an end to it, when I just goggled to see about this then only I came to that like me so many have been hurt and been cheated by docomo
so guys plz don’t take any unlimited packs like 899, 1299 plan is also fake, got 3900 rs bill even though calls, sms, roaming, and 3g data is unlimited which they claim. plz don’t get cheat like me again. plz write me at sarpre@yahoo.com to know more