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1.9

Summary

Tata Docomo Mobile Operator
Vikas Rathore@sonamsharma11sm
Jan 19, 2017 06:49 PM, 1434 Views
Bad network

Last week I ported my idea connection to Docomo. Before porting the number I visited Docomo showroom and made a detailed inquiry about the connection and network coverage. In that time the executive present in the shop told me that, there is coverage in my area and he compelled me to take a post paid connection. Fortunately or unfortunately I took Pre - Paid connection. And it get ported last week, eventually I came to know that there is no signal coverage in my area. I called customer care and register a complaint against this. First they told me to select Aircel’s network for connectivity, but it failed I tried this many times but no result. And again I called customer care they register the complaint and I got a feedback call from the technical team saying that, there is no coverage in my area, and probably I will not get any support from them till six months( literally they had no plan to increase the signal strength or placing new tower in our area) . After hearing this, I again made a visit Docomo showroom, and I told my issues.

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