I have TATA Docomo(Account no 990417457) connection, I am using that from more then a year now. my current plan is 299+Tax, which comes around 342 rupees per month. suddenly on April 21st I got SMS saying my bill plan will change from 20th May to 350+ Tax around 400+ Rupees.
after so many email and call(wasted around 14 days), TATA DoCoMo has not confirmed that why they are changing this plan without requesting by me. also not telling me the new plan details.
They are saying as per their company policy they can change any plan any time with any amount which sounds unethical, also this amount is around 60-70 increased rupees per month.
also the appellate authority says, we have authority from TRAI to change/Revise any plan to any amount. as she told me that they can increase the amount anytime, and dont need confirmation from customer.
also network is worst at my home Area in Amanora,