I never criticized any products, but the problem which I had faced during last few days with Tata Indicom .. now I am laughing at myself, why I have chosen this connection.
My name Contains Middle initial as "Kumar" and I used to write my Name in Full words. My Pass port contains the same name, even in my Voter id. But In License, Transport Authority makes it "KR" instead of "Kumar".
one fine Sunday Tata indicom Deactivate my connection just because my Identity(Driving License) contains "Kr" instead of Kumar as my Middle Name Initials.
I had recharged Indicom phone immediately with Rs 699(unlimited Tata to Tata) once it Activated. When I visit Tata zone(Alaknanda Shopping complex) they were not ready to Collect my document. they said you need to visit our main zone(Lajpat Nagar) for Document Submission. they also said it will took around 3 days to activate my Connection. today is the 5th day. I dont understand why they are not working on Sundays when I told them to activate.. they are only working on Sunday for Deactivate the Services. This is what TATA all about.
I never face such issue in clearing my above 50K cheques in bank. Sometime even they dont wrote my middle initial. Even then Its works fine. I dont know what TATA dealing with
the another good thing is ..If you want to know your Status in Customer care.. they wont be able to help you out. Coz you will not reach them ..once Service Deactivated. If you want to Reach them through other Landline or Mobile(Except TATA). you can reach there Marketing & Sales Dept and they dont know anything about it.
So you need to Pray only to god if you stuck with TATA connection.
I have Paid Rs.699 and I m getting Service for less than 25 days.. so what is the point in using such connections.
TATA is big time Pain! only buy there activated Sim if you really need it urgently..(buy even from Black Market) or buy it in 30 Days advance, so that you can Confirm with TATA, I discuss the same thing with Dealer, even faced the same issue with ..himself)