As every one knows Tata Indicom uses sub Rs. 3000 Useless handsets.I bought a new handset HTC (6850) Touch pro from USA retailing at around $550 (Htc is the Largest Pocket PC manufaturer in the world.
And the only One making Decent Pocket PCs for CDMA ) and I did all the dirty job of loading there network on the handset (Programing) for them. When dialing *228 TATA Indicom Network asked me for a 14 digit number to transfer my number to that handset I asked for that number from the customer care. They replied that they cannot activate a foreign handset on there network. (A White Lie)
I contacted there nodal office and some junior staff tried to take up my case and this is there reply. Withreference to your mail below, we wish to inform you that asconfirmedwith concern team, we regret our inability to transfer thehandset fromsim based to Nonsim handset. Should you require any further assistance do feel free to write to us at cs.helpdesk@tatatel.co.in
Thanks and Regards,
Customer Care
TATA Teleservices Maharashtra Ltd."
Although I was already using HTC (6800) Mogul on the same number that too being a foreign handset. on the same Network / Number. I Sold (the old HTC 6800) that handset to an employee of tata Indicom only... and transfered my number on a sim card. For this upgrade handset (HTC 6850)
After this I bought a Handset change card from a Shop and transferred my Prepaid number on it and the handset was activated in less than 5 seconds. (Handset change card can work on Prepaids only.) couldnt let my $550 go down the drain!!!
How this miracle happened if foreign handsets cannot be activated on there network?
When I threatened them by mail that I will cancell my 5 year old postpaid connection with them. And take all my 12 other postpaid connections to the operator who will activeate my phones (BSNL Tarang) This was there reply
"Dear Sir,
With reference to your mail below, request you to please visit our TATA public office.
Should you require any further assistance do feel free to write to us at cs.helpdesk@tatatel.co.in
Thanks and Regards,
Azhar
Customer Care
TATA Teleservices Maharashtra Ltd."
Tata Indicom Customer care is nothing but a bunch of liars, Lamers and loosers trying to rip of the consumers and the company.
Hope now they listen to me and interchange my prepaid and postpaid numbers so I can enjoy there services.