Good part was the easy installation. Afterwards, the problems started. There was poor and slow connectivity. Calling customer service did not help at all. Over billing issues did not get addressed in-spite of repeated calls/emails. Apart from asking me to clean up the Temp folder, Customer service simply did not know what to suggest with connectivity issues. They did not follow up on issues I was raising, in-spite of promises that there would be issue resolution within 4 hours.