Basicaly TATA is famous for Worst quality product &cust.ser. Whether internet or, motors.. Products or software or including their staff. watevr they touch they dnt hav quality.Becos.
They r eager to provide a cheap pricing in de market. Basically they dnt care for quality. They hav a superiority complex on their brand value, . So right frm hiring a manpwr...or any othr outsourcing partner for their products..TATA is absolutly comprising on de quality factor, so as to win de competitive advantage on de pricing strategy in de market amongst de competitors......but beware of another factor....
Their is a factor of brand relativity and de class.... And tis class in India is increasing in folds in recent economy and is also expected to increase mre.....Dnt b dreaming of ur brnd value. De custmer pulse already asociates Tata wit a Bad quality.....recomemds other brands.....tat too with de entrance of de international QUALITY and HIGH class brnds in almost mst all of de setors....
U no mre dare to cheat or eat on Indian Customers money and time and make them sufer with ur inferior quality and service......tis is ur brnd value........wake up....or ......wind up......dnt make Indian customers to get used to de inferior quality.....may b u can capture de mass.....but not at all de class.....mark ma words.....u mite one day spnd on a cust.dip survey...or an economist to understand ur declining market share......very sooner.....am givin u a taste of ur future......amidst of ur acquistions and mergers u r nvr acquirin de "Quality or Class" APPRCOAH......feel it......