Its been 4 year of using Tata Sky for my home. I never faced any challenges in regard to the service. For every Brand customer service plays an important role and and Tata Sky know it very well. It also offers chat service where you can easily chat with their representatives.Awesome customer service and great picture quality. Its bit overpriced as compare to others but you will love the service and quality. One Best thing is it is working very well in rain and bad weather too until and unless rain is too heavy. In 4 years of my usage I faced one issue when my set top box stooped working. I called them and got the replacement on same day with nominal fee.
I am proving some Pros and cons that will help you.
Pros:
Great Service
Best customer service
Better Sound quality
Works well in normal rain
Parental Control
Provides best recharge Offers
Cons:
Bit overprices as compares to others
Few regional channels are not available