For all TataSky problems go to twitter.com/#!/tatasky all your problems will be addressed within an hour. Trust me I got my problem solved by tweeting on this link.
For days, I was struggling with TataSky customer service over phone calling them again and again with no results, some how I went to TataSky Twitter customer care and my problem was solved with an hour. Very good TataSky Twitter customer care service.
Go to Twitter and get your TataSky problem solved within an hour.
twitter.com/#!/tatasky