I have recently shifted my house in Pune. Even after trying to move my tata sky connection for last 4 days, there is no response from them. The engineers dont bother to call and fix up a time and if I call the customer care number, they simply keep telling me a new scheduled time everytime I call.
For e.g. the engineer was suppose to come on 4th Oct, but did not turn up and did not call either. Then he was suppose to come on 7th Oct at 6 PM, again he did not turn up nor called. When I called TATA SKY, they said that the engineer will come on 8th Morning at 10 AM. When I called next morning, they said he will come before 10:55 AM. But no engineer came. Again when I called they said, he will come at 11:30 AM?
Till now no one has come! I must accept that I have been using the service for last two years, but this is the LAST TIME I am using there service. TATA SKY is expensive and on top of that they DONT CARE ABOUT THE CUSTOMER. As soon as my annual package expires (unfortunately I took the annual package), I will switch over to some other competent service. Kindly send in your suggestions as to which of Dish TV, Airtel, BIG or Sun is the best?