I am user of Tata sky since 2012. I have never phased any problem or difficulty. Menu of Tata sky is very simple it contains all information. By selecting Guide button you will get menu option on your T.V. Simply select the option or program category you want to watch. Sound & Picture quality is very fine. You can manage your Tata sky account according to your taste, you will be charged according to channel you selected so it becomes very reasonable. They provide very strong customer support. I still remember when I ordered my new Tata Sky connection within few Minutes I got a call from them and within few hrs I got my connection installed. Whenever I need any support their customer support representative help me out instantly.