I stay in Bangalore. For the past 1 day I am not able to view the channels only 8-10 channels can be viewed though my signal strength is full. Their customer care center can not be reached from both the numbers. Neither can the helpdesk be contacted. this kind of service was not there earlier in tatasky. I have been with tatasky for the past 7yrs. their services seems to have really gone down, how bad it is that they can not be contacted.
If this persists then changing the service provider would be the only option left.