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Tata Play

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Tata Play
Animesh M@anitherex
Nov 04, 2011 10:48 PM, 2853 Views
Technical Support the WORST in last 3+ years

Hi Friends,


==I want to bring to your notice the saddest support I have ever received from Tata Sky ever in past 3+ years. ==


I have moved to a new building sometime back & the connection was transferred promptly however the signal is not that good as it used to be. I am unable to watch around 10 subscribed channels & another 10 are receiving broken signals.


I raised a tech visit request(1-xxxxxxxx717) with Tata Sky helpline on 30th Oct 2011; which got closed automatically within 2 days without any tech visit. Another ticket(1-xxxxxxxx228) was opened on 2nd Nov 2011; which also got closed on the same day evening without any support. I reached the helpline again on 3rd Nov 2011; who had no clue as why these tickets were closed & opened another one ticket(1-xxxxxxxx444) which is still open & I am patiently waiting for a tech visit to happen.


I am totally at loss as I am unable to view my favorite channels & I am still paying the price for the entire package. I wish Tatasky should look into these aspects as well & take out the rotten associates before it is to late.


Thank You.


Regards,


Animesh Mandal.

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