We had buy this product in 2015 and also today it running perfectly. And to talk about the Picture and sound quality of this product is good but when we connect HDMI cable it was awesome. But the costumer care service was not so good. And I think its offer and to give us to choose any packs with freedoms is too good. This give lots of entertainment. I like it. And I think This types of freedom any other Dth operator give us. To say freature and support I give 5 star. And its price point was appreciated.