Beware of TATA Sky!
Since Tata Sky has provided free installation in our Society we adapted for it but they only CHEAT YOU after receiving the payment from you and for that they will take FULL PAYMENT in advance over the phone!
Salesman’s tantrums: Before making payment, they will make you feel like God but the time u hit the payment button scenario changes. This Senior salesman "Ijaz" promised me he will get installed on the date and time decided. That commitment he made.(one more thing after payment never try to trace back the salesman who sold you the product, it’s waste of time!)
Help desk:
Experience with executive 1: Lack of confidence, not sure about the status quo and very poor in handling agitated customers. He promised me that a senior executive will call me within 1 hrs. I received call from her after 2hrs and introduced me Senior Techinician and given me the time for installation.
Experience with executive 2: This time I was polite and try to coat as much sugar I can to my tone. Gave him exact workorder number to trace the status. He said wait for a second .(Call got disconnected after 5 minutes)
Moral of the story. dont get fooled by the name "TATA" .