I have 1 DishTV connection and 2 Tata Sky connections. Tata sky beats DishTV by miles. DishTV has pathetic Customer Service. Customer Service is very arrogant and they have been trained to say NO to everything.
I had couple of bad experience with Dish TV. I was out of town for 5 months so I asked my dealer to temprarily suspend my DishTV connections for 5 months. And I checked in between those 5 months that Dish TV service was not available and only Free channels were visible during this 5 months. Upon completion of 5 months I asked my dealer to start the service which was done in a day. But to my surprise my connection duration was not extended by 5 months.
The due date still remains the way it was. Another case is that I paid 1 year subscription in advance for Rs 400 per month. Later in few months Dish TV reduced the charges to Rs. 300. I was expecting a refund of 100 per month for reminder of months that I have paid for.
But customer services says NO, that can’t be done. Only because I have paid for a year so I’m using dish tv. As soon as tenure finishes i’m going to put all dishtv equipment in trash and go for 3rd TataSKY connection.