I purchased Tata Sky a year before at that time they connected my cable with neighbors antenna illegally. I believed their services and did not verify at my terrace.Last one year they are charging me Rs.545 per month.
A month before my neighbor complained & disconnected the cable. After several complaint on phone, online and chat (spoken to almost 35 different personnel from Tatasky ) the antenna restored after 15 days and deducted my service charges for providing antenna and deducted from my monthly charges. On repeated complaint no one is serious and every time new persons coming on line and give lip service.
I never had such poor service from such reputed company. The staff in Tata Sky is spoiling the reputation of Tata ( who is very much care for customer service).
I spent no.of hours on calling them and all my time spent found waste.I logged customer care form and expecting justice. Last one week service disconnected due to payment.
Opt for Dish TV instead!