These guys are big scammers. They approach you talk to you in a very professional manner. Lure you into agreeing to a package. Nicely take the advance and then show their true colours. Immediately in no time their sales team calls and says your trip is not possible in the agreed plan. Ask you to pay more or cancel. Professionalism of sales team is worst. The agent and everyone else blame you for this. They don’t take responsibility. They are not clear up front and are not honest. They say you are late and we informed you everything but they do not confirm that this plan at this price will not work. Horrible service, horrendous support and rude staff. Even if you raise a request for refund, it will take 30 working days to process. They will immediate send email with details and acknowledgement but the refund request is never processed after that. I followed up with many emails. They just respond with sorry and we will get back. No one is genuine in this company.