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The KariGhars
Bangalore

0 Followers
4.9

Summary

The KariGhars, Bangalore
Priyabrata Sahoo@dashingdudepriya
Sep 14, 2016 07:10 PM, 18534 Views

Karighars Cares

Karighars is working closely with MouthShut.com to enhance customer satisfaction.

Success has got into their heads

Don’t know about their work but they lack integrity when it comes to dealing with customers. Called Vinayak and shared the floor plans and things which I need in my interior work, I was told that I will get a quotation but I didn’t get one even after a couple of follow ups. Stop sharing those excellent service award pictures which nowadays each and every interior firm seems to have. I really doubt the authenticity of the positive reviews and I definitely think that success has gotten into the heads of these people.

Issue Resolved
(2)
Hi Priyabrata,We are sorry to hear about your experience and not being able to send you the quotation as per the timeline. Due to the violent Cauvery protests in Bengaluru, many companies including ‘The KariGhars’ had to put their operations on hold till Tuesday and we resumed work on Wednesday .We had a lot of commitments/deliveries to be made for our existing clients and our whole focus shifted on stabilizing the existing deliveries, rather than concentrating on new sales. We had some damages done to our factory as well and were taken by surprise. It took us sometime to stabilize the process / system to ensure smooth operations and deliveries for existing clients.Meanwhile, I assure you that we will try to bring in some new process where we mitigate all customer impact, by keeping them informed about expected delays in such situations in the future. We are learning and growing each day.We wish you best of luck for the new house and sincerely wish that you get outstanding interiors and your dreams come true.– Abhishek Chadha, Founder and CEO - ‘The KariGhars’.
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