While I am writing about this horrible property. Lemme explain my personal ordeal about the stay which is currently going on
I booked a room & checked in on 9th Jun 2025. Not even a single switch was working to charge my appliances. I complained it & they changed my room by saying we are improving your stay but actually I got into another & much serious problem
I left for the meeting and got back late and slept after coming back. In the morning, I realised there wasnt even a soap kept in the room. I used shower gel to wash hands. Then I went to take the shower. After I finished my shower the most horrendous thing happened.
I realised I am trapped inside the shower enclosure as the door of the enclosure came towards inside automatically trapping me inside without phone and clothes.
Now the door was not opening anywhere as it got locked badly. When I was to open it on the actual side it wasnt going and when I am trying to open opposite side the whole glass was giving me impression to fall on me. I got panic attacks as I am claustrophobic & then after a struggle of 15 minutes, I removed side rubber of the door and could mange to come out of it
So I was actually in a death trap for 15 minutes. Its not finished here. After getting down I complained the same to front office manager Daulat who said property manger hadnt even come. Whole day the I didnt even get an apology call from the property and they didnt even bother to contact me.
I escaped near collapse in the premises. Soon I will be lodging a police complaint OR legal actuation against them.
Never ever book this property for you & your family. Worst ever experience.
Also Make My Trip equally responsible for selling these pathetic properties to the customers
Atrocious customer service and experience