I am from Bangalore and would like to share my horrible experience at The Mobile Store.
Recently one outlet of ’The Mobile Store’ (Essar Telecom Retail Ltd) in bangalore sold me a Nokia 5610 handset which was "USED" by someone else. It was my luck that those shop people forgot
to delete the videos and snaps that were taken by the previous user and I caugth them RED HANDED after using it. It was very very shameful and fraud thing done by The Mobile Store to the customers.
On the very next day I went to exchange the handset. They didn’t replace on the same day and asked me to come next day. Again I went on next day and got it exchanged. The handset which the store replaced to me for the used one is also a defective piece since it restart and hangs whenever
I play music or radio and any sms comes. Also some of the functions are not working in the handset like alram, screen saver etc.
I called the shop people immediately on the next day because as per the store policy, any problem with the handset will be replaced within 48 hrs, but when I spoke to the shop person and told him this problem with the exchanged handset, he refused to exchange it again and told me that it
wont de done anymore.
I am sharing my personal expense with you people so that others like me won’t get cheated from such Mobile Stores. I personally advise my other friends that don’t ever buy any cell from The Mobile Store, they are the real Cheaters......................... "The Cheaters Store"
Pranay Parmar 9845641658