I sent a small package on 23.12.2017 from Bangalore to Ghaziabad. According to online tracking it arrived on 26.12.2017 in Ghaziabad and since then until today(4th Jan 2018) there has been no change. It was still not delivered.
I had to invest around 1 hour to get someone from their Customer Service on the phone. Ms Kavitha promised me on 30.12.2017 she will take care of it, she sent several emails and reminders to gzb@tpcglobe.co.in, gzb@protpc.com, naveentpcgzb@yahoo.com, mohsin.noidatpc@gmail.com, sureshs@atlantglobal.com but nobody of them ever Faizabad, not even a short "We will take care of it."