I have a long experiance with profesional courier service. My shop clues online shoping product are usely deliverd by profesional courier. When courier reach at my place. They inform me to collect product from their office. They are never willing deliver product at their nearest places. My house is just 3 km from their office. So it is not a problum for me collect it from there officc.but my cousin order a product from e bay.Professional courier not willing deliver product to his place. They inform him to collect product from office otherwise they return product. Finaly I collect productfrom their office.they need to improve delivery of product.