The service of TPC have changed, the company started with just 8 office in 1985 and today has growth to have the largest network in India after the Indian post office, if you have experienced any problem its service, it was in its establishing phase, things are far better, if it was so bad, the company could have grown so far, its international and has not just third party tie-up but direct offices international.
Its not right on part of customer to send valuables, this messages is display in all office and know to even school kids, I feel sorry that customer book valuable, then either it damages or lost, than blame is on the company, we dont want you to book it, at the first place.
Following are the Service offered for the regular courier service:
It offers insurance on all shipment at 3% of total cost,
free tracking of shipment at tpcindia.com
customer service dept handles all complaints, if any.
pick up service available
intimation card is drop at location if u miss the shipment,
on price, it the best deal you can find,
I am sorry for your past experience but its different now, The Professional Courier are the ultimate service provider in the Courier Industry in India now,
This is the director of the Company writing this review