I stayed in this hotel 2 - 3 times in Mumbai due to its fairly reasonable rates. Every time my experience with the hotel became worse to worsen. Since, I use to visit this city frequently in this particular area therefore, searched for another hotel in this area.
The reception staff in the hotel is worst specially two fat ladies are very arrogant and not having any manner to talk with the guests. They behaves like making some obligation over the guest to provide rooms and service in the rooms for the guests.
The locality of the hotel is good as it is situated just adjoining to the Khar railway station. The reception ambiance is not up to the mark and as soon as one enters, he/she can understand the atmosphere of the hotel.
The lobby and rooms are very old and needs urgent renovation from the management. The service boys and room boys are also not mannered and behaves like servant of some DHARMSHALA.
The quality of breakfast is worst and apart from bread butter with some hot and cold beverages not providing to the guests much.Overall I would not recommend this hotel due to its staff and specially reception staff.