I took my Honeymoon trip through Thomas Cook, for Fiji in July 2013. It was probably the worst mistake of my life.
Following points of displeasure -
They took a deposit of INR 7000 from me for booking a Hotel in Australia. They then said that the Hotel costs > 10 K. I asked them to refund the money and they told that the cheque was ready and I can collect it anytime.
When I came back, I asked for the cheque and they kept on procastinating
It is now December, and they have never come back to me with any money
Their employees, Mr. Ankit Lal and Mr. Abhishek, with whom I was coordinating, have now left the firm and are not traceable
They promised me Wi-Fi at all places, and I never got that. I was asked to pay for it everywhere(which I did - They never refunded any money for that claim either).
People, who wish to ascertain the veracity of my claim, can please call up 0120-4762016 at their Noida Office and ascertain that none of the employees are with the firm. Reference number for my package is - 1007AGAR. My number is+91-9560955566.
Last piece of advice - Thomas Cook employees are Crooks. Please do not trust them with your precious memories.
Thank you.
Ankit Agrawal