Horrible service. Misconduct by Tech Support Team. LIAR officers, they lie on your face. Incompetent novice tech support girls misguide you, they do not listen to your problem, instead impose some basic troubleshooting like parrots(that utter only taught syllables).
Recently, I got wonderful service from TIKONA. And lost good business and a lot of money, as a result. So much so, to the extent of going ahead and writing a very NICE review blog, after about 2 years of association with TIKONA: https://transparencyblog.blogspot.com/2014/05/tikona-24May-2014.html.