It amazes me to see so much positive reviews about Tikona. I’ve been using this ISP since November 2014 and have been continuously raising complaints on monthly basis. These people are daylight robbers and will keep you bugging 10 times a day with their s#&ty IVR about bill payments and are in contrast the most lethargic to adhere to any complaints.
Without the issue being resolved, one receives an SMS saying that it has been resolved. When you talk to the Customer care, their age old excuse of’tower not wroking’ comes up and you end up surfing nothing. I’ve raised about 20 complaints till now and none have been resolved.
PLEASE BEWARE OF THE FAULTY AND MISLEADING PROMISES THIS ISP MAKES. THEIR DEMO MIGHT BE GOOD, BUT ONCE YOU’LL INSTALL, YOU’LL SUFFER!
Cheers,
Ravinshu Jain