Whoever is opting for this service please think twice as their service is absolutely and totally pathetic.
Their front end and backend teams have no coordination with each other, I called them on 13th june for a change of regd number . requested them to change the number so that I can change the password. I was asked to wait 24 hrs by some agent Karan singh whose manager was Prakash sahoo. I called around 8 times to understand the progress after 24 hrs.
No calls from their side. After following up around 4 times I get to know Ihave to wait 72 hrs. During which I call again to know if there has been any progess. After my unlimited calls I get a call from the front end giving me a demo id and pw to login. Logged in and then he asks me to wait for a call from the backend team in an hour. Still wait. No call for the next 12 hrs.
I call up and ask whats the progree they say wait for an hr after the aforesaid 72 hrs elapsed. After my asking again they now say verification failed whn I had not answered any verification call. I spoke to a senior, he says again I should wait for another day as there is some technical issues.Still waiting for that elusive call as we speak. I lost around 3 days of productive days in my establishment due to their inability to service my request.Go for a better service provider. Its much more peaceful and stressless I advice .